Frequently Asked Questions
Everything you need to know about your Mace Engineering Group shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your favorite fitting garments for the best results.
Can I track my package once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later services like Afterpay and Klarna.
Are your materials sustainably sourced?
Mace Engineering Group is committed to ethical fashion; 80% of our current collection is made from organic cotton or recycled synthetic fibers.